Human-computer interaction no longer only concerns a single user in front of their computer. An increasing number of modern systems are inherently social, involving a large group of users to collaborate, discuss, ideate, solve problems, and make decisions together via social interaction. This course focuses on crowdsourcing and social computing, two of the most important concepts in the era of interaction at scale. This course will cover major design issues and computational techniques in building crowdsourcing and social computing systems.
This is a highly interactive class: You’ll be expected to actively participate in activities, projects, assignments, and discussions. There will be no lectures or exams. Major course activities include:
Week | Date | Topic | Reading | Due |
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1 | 8/28 | Introduction & Course Overview | ||
1 | 8/30 | Social Computing Overview |
(1) Jonathan Grudin. "Why CSCW applications fail: problems in the design and evaluation of organizational interfaces." CSCW 1988. (2) Mark Ackerman. "The Intellectual Challenge of CSCW: The Gap Between Social Requirements and Technical Feasibility". Human-computer interaction 15.2 (2000): 179-203. |
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2 | 9/4 | Communication Tools |
(1) Jim Hollan & Scott Stornetta. "Beyond Being There." CHI 1992. (2) Gina Venolia, John C. Tang, & Kori Inkpen. "SeeSaw: I See You Saw My Video Message." MobileHCI 2015. |
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2 | 9/6 | Collaboration Tools |
(1) Aniket Kittur & Robert Kraut. "Harnessing the wisdom of crowds in wikipedia: quality through coordination." CSCW 2008. (2) Rajan Vaish et al. "Crowd Research: Open and Scalable University Laboratories." UIST 2017. |
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3 | 9/11 | Peer Production |
(1) Michael Nielsen. "Open Science Now!" TEDxWaterloo video, 2011 (16 mins). + Tim Gowers, "Is massively collaborative mathematics possible?" 2009. (2) Yochai Benkler and Helen Nissenbaum. "Commons‐based peer production and virtue." Journal of political philosophy 14.4 (2006): 394-419. (read pages 394-409) |
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3 | 9/13 | Discussion and Q&A |
(1) Lena Mamykina et al. "Design Lessons from the Fastest Q&A Site in the West." CHI 2011. (2) Amy Zhang et al. "Wikum: Bridging Discussion Forums and Wikis Using Recursive Summarization." CSCW 2017. |
Project 0: Team Formation
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4 | 9/18 | Collective Action & Civic Participation |
(1) Wael Ghonim. "Inside the Egyption Revolution". TED video, 2011 (10 mins) + Wael Ghonim. "Let's Design Social Media that Drives Real Change". TEDGlobal>Geneva video, 2015 (13 mins). (2) Kate Starbird and Leysia Palen. "Voluntweeters: Self-organizing by digital volunteers in times of crisis." CHI 2011. |
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4 | 9/20 | Prototyping Tutorial |
Project 1: Ideation
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5 | 9/25 | Social Networks 1 |
(1) Motahhare Eslami et al. "I always assumed that I wasn't really that close to [her]: Reasoning about Invisible Algorithms in News Feeds." CHI 2015. (2) Eric Gilbert and Karrie Karahalios. "Predicting tie strength with social media." CHI 2009. |
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5 | 9/27 | Project Pitches | Project 2: Pitch | |
6 | 10/2 | No class (Chuseok Holiday) | ||
6 | 10/4 | Social Networks 2 |
(1) Farhad Manjoo. "How Twitter Is Being Gamed to Feed Misinformation." The New York Times, 2017.05.31. (2) Adam Marcus et al. "TwitInfo: Aggregating and Visualizing Microblogs for Event Exploration." CHI 2011. |
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7 | 10/9 | No class (Hangul Proclamation Day) | ||
7 | 10/11 | Project Feedback Meetings |
Project 3: Low-fi Prototype
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8 | 10/16 | No class (Midterms week) | ||
8 | 10/18 | No class (Midterms week) | ||
9 | 10/23 | Crowdsourcing & Human Computation |
(1) Luis Von Ahn and Laura Dabbish. "Labeling images with a computer game." CHI 2004. (2) Anhai Doan et al. "Crowdsourcing systems on the World-Wide Web." Communications of the ACM, April 2011. |
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9 | 10/25 | Crowdsourcing Platforms & Workflows |
(1) Michael S. Bernstein et al. "Soylent: a word processor with a crowd inside." UIST 2010. (2) Jeffrey P. Bigham et al. "VizWiz: nearly real-time answers to visual questions." UIST 2010. |
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10 | 10/30 | Web Programming Tutorial | ||
10 | 11/1 | Quality Control 1: Task-level Techniques, Input/Output Agreement |
(1) Rion Snow et al. "Cheap and fast---but is it good?: evaluating non-expert annotations for natural language tasks." EMNLP 2008. (2) Panos Ipeirotis. "Worker Evaluation in Crowdsourcing: Gold Data or Multiple Workers?" 2010. |
Assignment 2: Be a Crowd Worker
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11 | 11/6 | Quality Control 2: Reputation and Bias |
(1) Harris, Mark. "How a lone hacker shredded the myth of crowdsourcing." Wired, 2015. (2) Harper. "Crowdsourcing isn't broken." Wired, 2015. |
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11 | 11/8 | Incentives & Gamification |
(1) Gerard Beenan et al. "Using social psychology to motivate contributions to online communities." CSCW 2004. (2) Chris Lintott. "How to discover a planet from your sofa." TEDxCERN Video, 2013 (12 mins). (3) Thorin Klosowski, "The Psychology of Gamification: Can Apps Keep You Motivated?" LifeHacker, February 2014. |
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12 | 11/13 | In-class Project Work Time | ||
12 | 11/15 | Project Feedback Meetings |
Project 4: High-fi Prototype
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13 | 11/20 | Antisocial Behavior & Moderation |
(1) Justin Cheng et al. "Anyone Can Become a Troll: Causes of Trolling Behavior in Online Discussions." CSCW 2017. (2) Shagun Jhaver et al. "Does Transparency in Moderation Really Matter?: User Behavior After Content Removal Explanations on Reddit." CSCW 2019. |
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13 | 11/22 | Human-AI Interaction |
(1) Marti Hearst, James Allen, Curry I. Guinn, and Eric Horvitz. Mixed-initiative interaction. IEEE Intelligent Systems and their Applications 14.5 (1999): 14-23. (2) Shyam Sankar. The Rise of Human Computer Cooperation. TED Talk Video, 2012 (12 mins). |
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14 | 11/27 | Ethics & FAccT (Fairness, Accountability, & Transparency) |
(1) Cathy O'Neil. "The era of blind faith in big data must end." TED Video, 2017 (13 mins). (2) Carole Cadwalladr and Emma Graham-Harrison. "How Cambridge Analytica turned Facebook ‘likes’ into a lucrative political tool." The Guardian, Mar. 2018. (3) Nicholas Diakopoulos et al. "Principles for Accountable Algorithms and a Social Impact Statement for Algorithms." |
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14 | 11/29 | No class (Undergraduate Admission Interviews Day) | ||
15 | 12/4 | Final Presentations (in person) | ||
15 | 12/6 | Final Presentations & Course Wrap-up (in person) |
Project 5: Final Presentations
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16 | 12/11 | No class (Finals week) | ||
16 | 12/13 | No class (Finals week) |
Project 6: Final Report
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