Human-computer interaction no longer only concerns a single user in front of their computer. An increasing number of modern systems are inherently social, involving a large group of users to collaborate, discuss, ideate, solve problems, and make decisions together via social interaction. This course focuses on crowdsourcing and social computing, two of the most important concepts in the era of interaction at scale. This course will cover major design issues and computational techniques in building crowdsourcing and social computing systems.
This is a highly interactive class: You’ll be expected to actively participate in activities, projects, assignments, and discussions. There will be no lectures or exams. Major course activities include:
|Week||Date||Topic||Reading (response indicates a reading response is required for the material.)||Due|
|1||8/31||Introduction & Course Overview|
|1||9/2||Social Computing Overview||
(1) Jonathan Grudin. "Why CSCW applications fail: problems in the design and evaluation of organizational interfaces." CSCW 1988.
(2) Mark Ackerman. "The Intellectual Challenge of CSCW: The Gap Between Social Requirements and Technical Feasibility". Human-computer interaction 15.2 (2000): 179-203.
(1) response Jim Hollan & Scott Stornetta. "Beyond Being There." CHI 1992.
(2) Gina Venolia, John C. Tang, & Kori Inkpen. "SeeSaw: I See You Saw My Video Message." MobileHCI 2015.
|RR by all|
(1) response Aniket Kittur & Robert Kraut. "Harnessing the wisdom of crowds in wikipedia: quality through coordination." CSCW 2008.
(2) Rajan Vaish et al. "Crowd Research: Open and Scalable University Laboratories." UIST 2017.
RR by A
(1) response Michael Nielsen. "Open Science Now!" TEDxWaterloo video, 2011 (16 mins). + Tim Gowers, "Is massively collaborative mathematics possible?" 2009.
(2) Yochai Benkler and Helen Nissenbaum. "Commons‐based peer production and virtue." Journal of political philosophy 14.4 (2006): 394-419. (read pages 394-409)
RR by B
|3||9/16||Discussion and Q&A||
(1) response Lena Mamykina et al. "Design Lessons from the Fastest Q&A Site in the West." CHI 2011.
(2) Amy Zhang et al. "Wikum: Bridging Discussion Forums and Wikis Using Recursive Summarization." CSCW 2017.
RR by C
Assignment 1: Social Computing HOFS
Project 0: Team Formation
|4||9/21||No class (Chuseok)|
|4||9/23||No class (Canceled due to KAIST's COVID-19 policy)
Collective Action & Civic Participation
(1) response Wael Ghonim. "Inside the Egyption Revolution". TED video, 2011 (10 mins) + Wael Ghonim. "Let's Design Social Media that Drives Real Change". TEDGlobal>Geneva video, 2015 (13 mins).
(2) Kate Starbird and Leysia Palen. "Voluntweeters: Self-organizing by digital volunteers in times of crisis." CHI 2011.
|RR by A|
|5||9/28||Social Networks 1||
(1) response Motahhare Eslami et al. "I always assumed that I wasn't really that close to [her]: Reasoning about Invisible Algorithms in News Feeds." CHI 2015.
(2) Eric Gilbert and Karrie Karahalios. "Predicting tie strength with social media." CHI 2009.
RR by A & B
Project 1: Ideation
|5||9/30||Social Networks 2||
(1) response Farhad Manjoo. "How Twitter Is Being Gamed to Feed Misinformation." The New York Times, 2017.05.31.
(2) Adam Marcus et al. "TwitInfo: Aggregating and Visualizing Microblogs for Event Exploration." CHI 2011.
RR by C
|6||10/7||Project Pitches||Project 2: Pitch|
|7||10/12||Project Feedback Meetings|
|7||10/14||Project Feedback Meetings||
Project 3: Low-fi Prototype
|8||10/19||No class (Midterms week)|
|8||10/21||No class (Midterms week)|
|9||10/26||Crowdsourcing & Human Computation||
(1) response Luis Von Ahn and Laura Dabbish. "Labeling images with a computer game." CHI 2004.
(2) Anhai Doan et al. "Crowdsourcing systems on the World-Wide Web." Communications of the ACM, April 2011.
|RR by all|
|9||10/28||Crowdsourcing Platforms & Workers||
(1) response Lilly C. Irani and M. Silberman. "Turkopticon: interrupting worker invisibility in amazon mechanical turk." CHI 2013.
(2) Panagiotis Ipeirotis. "Analyzing the amazon mechanical turk marketplace." XRDS: Crossroads 17.2 (2010): 16-21.
(3) Jeffrey P. Bigham. "My MTurk (half) Workday."
|RR by A|
|10||11/2||Crowd Programming & Workflows||
(1) response Michael S. Bernstein et al. "Soylent: a word processor with a crowd inside." UIST 2010.
(2) Jeffrey P. Bigham et al. "VizWiz: nearly real-time answers to visual questions." UIST 2010.
|RR by B|
|10||11/4||Quality Control 1: Task-level Techniques, Input/Output Agreement||
(1) response Rion Snow et al. "Cheap and fast---but is it good?: evaluating non-expert annotations for natural language tasks." EMNLP 2008.
(2) Panos Ipeirotis. "Worker Evaluation in Crowdsourcing: Gold Data or Multiple Workers?" 2010.
Assignment 2: Be a Crowd Worker
RR by C
|11||11/9||Quality Control 2: Reputation and Bias||
(1) response Harris, Mark. "How a lone hacker shredded the myth of crowdsourcing." Wired, 2015.
(2) Harper. "Crowdsourcing isn't broken." Wired, 2015.
|RR by A|
|11||11/11||Incentives & Gamification||
(1) response Gerard Beenan et al. "Using social psychology to motivate contributions to online communities." CSCW 2004.
(2) Chris Lintott. "How to discover a planet from your sofa." TEDxCERN Video, 2013 (12 mins).
(3) Thorin Klosowski, "The Psychology of Gamification: Can Apps Keep You Motivated?" LifeHacker, February 2014.
|RR by B|
|12||11/16||Project Feedback Meetings|
|12||11/18||Project Feedback Meetings||Project 4: High-fi Prototype|
|13||11/23||Antisocial Behavior & Moderation||
(1) response Justin Cheng et al. "Anyone Can Become a Troll: Causes of Trolling Behavior in Online Discussions." CSCW 2017.
(2) Shagun Jhaver et al. "Does Transparency in Moderation Really Matter?: User Behavior After Content Removal Explanations on Reddit." CSCW 2019.
|RR by C|
(1) response Marti Hearst, James Allen, Curry I. Guinn, and Eric Horvitz. Mixed-initiative interaction. IEEE Intelligent Systems and their Applications 14.5 (1999): 14-23.
(2) Shyam Sankar. The Rise of Human Computer Cooperation. TED Talk Video, 2012 (12 mins).
|RR by A and B|
|14||11/30||Ethics & FAccT (Fairness, Accountability, & Transparency)||
(1) Cathy O'Neil. response "The era of blind faith in big data must end." TED Video, 2017 (13 mins).
(2) Carole Cadwalladr and Emma Graham-Harrison. "How Cambridge Analytica turned Facebook ‘likes’ into a lucrative political tool." The Guardian, Mar. 2018.
(3) Nicholas Diakopoulos et al. "Principles for Accountable Algorithms and a Social Impact Statement for Algorithms."
|RR by C|
|14||12/2||No class (Undergraduate Admission Interviews Day)|
|15||12/9||Final Presentations||Project 5: Final Presentations|
|16||12/14||No class (Finals week)|
|16||12/16||No class (Finals week)||Project 6: Final Report|